The furMe is about half the noise level of a typical modern vacuum: only 42 dB at the lowest setting.

There are no disposal dust bags. There are filters that is easily rinsed for regular maintenance. If you need to purchase any replacement filters or parts, please contact us directly.

Always fully dry your pet before grooming with the furMe. All attachments are used with a vacuum and should never suction liquid.

Always fully educate yourself on your breed's coat before any grooming. Our AirClippers work on all breeds and coats. Our brushes are designed to work for breeds that shed.
The De-Shedding Brush attachment is for any pet coat that sheds. Do not use the De-Shedding Brush attachment on non-shedding breeds or on pets with sensitive skin.
Our Grooming Brush is great for any medium to long-haired coats. Our Grooming Brush also works well on a wavy-coated, wire-coated, or any first generation doodle breed. Take care to educate yourself on your dog's coat if they are hypo-allergenic as they may need additional tools such as a rake, metal comb, etc.

Contact us by emailing hello@shopFurMe.com or by purchasing directly through our website. 

Economy 4-7 Day Shipping is FREE for all lower 48 United States. Enter your shipping address in checkout to see your exact fees if you are ordering in other US states or territories. Our team needs about 1 business day to process your order. If there is a delay beyond that reach out to our customer service team and we'll be happy to look into this for you! 

As soon as your order is getting packed up, you will receive a notification with a tracking link to one of our carriers. Didn't get your email? Kindly check your spam or "promotions" tab on gmail. Still nothing? Shoot us a chat or email and we'll help you out!

Didn't work for you or your pet? You can return your furMe™ up to 40 days from your order date for a full refund.

How does this work?
1. Try the furMe on your pet!
2. If don't love it, you can return your furMe for a full refund. This means there are no re-stocking fees for returning a used product.

If you need to return your furMe™, please email our team at hello@shopFurMe.com with your order name and number, as well as the reason why you would like to return your furMe™. Our Customer Service Team will then ask few mandatory questions regarding your return in order to for us to avoid people taking advantage of our system. furMe™ reserves the right to deny any returns or refunds. Once approved, we will send you return shipping instructions. Kindly note you are responsible for the return shipping fee. Returns sent to our facility without prior notice cannot be accepted. You can always contact us for any return questions at hello@shopFurMe.com.

If you received a confirmation email after placing an order, we may not be able to cancel your order as our team works FAST to process all orders as soon as possible. We'll do what we can to assist you. If you need to make a change or cancel your order, email us immediately with your order number and we'll do our best! Please keep in mind due to the current high volume of orders and customer service requests occasionally an order will be processed before the team has a chance to change it. We cannot guarantee a change of order after the order is placed so please select your items carefully.